Kezavo ("we", "our", or "us") respects your privacy. This Privacy Policy explains how information is collected, used, stored, and shared when you use the Kezavo mobile application, our website at https://getkezavo.com, and integrations made available through supported AI platforms.
1. Information We Collect
Depending on how you use Kezavo, we may process the following information:
- Account information: Information associated with account registration and sign-in, such as your email address, account identifier, and authentication-related information.
- App content: Ingredients, quantities, storage information, saved recipes, meal plans, preferences, and other information you choose to manage within Kezavo.
- AI interactions: Questions, instructions, recipe preferences, and other content submitted when using AI-assisted features, together with information needed to generate responses.
- Purchases: Subscription status, purchased credits, and transaction-related identifiers provided by the relevant payment platform.
- Technical information: Device and application information, diagnostic events, error information, IP addresses, and service request logs that may be processed when accessing our services.
- Support communications: Information you provide when contacting us for assistance.
Some information may be stored on your device, while other information may be processed or stored using cloud services depending on the feature.
2. How We Use Information
We use information to provide and maintain Kezavo, including account authentication, ingredient management, recipe discovery, meal planning, cooking assistance, subscription management, troubleshooting, service security, and customer support.
We may also use relevant technical information to diagnose errors, maintain service reliability, and prevent misuse.
3. Kezavo Integrations with AI Platforms
Kezavo may provide recipe recommendation tools through supported AI platforms, including ChatGPT and Codex.
Our public recipe recommendation integration does not require users to sign in to a Kezavo account. It processes recipe search conditions supplied with a request, such as ingredients, cooking time, meal type, or dietary preferences, and returns information about available recipes.
This integration does not automatically access your personal Kezavo ingredient inventory, saved recipes, or meal plans.
Technical request information may be processed by the hosting infrastructure. Your interactions with a third-party AI platform are also subject to that platform's own privacy practices.
4. Service Providers
We use third-party service providers to support application functionality, infrastructure, authentication, cloud storage, payments, and AI-assisted features.
These may include Google services such as Firebase, Google Cloud, and Google Play, as well as providers involved in processing AI requests.
Information is shared with service providers as necessary to deliver the relevant functions and operate the service, subject to applicable requirements.
5. Data Retention and Deletion
We retain information for as long as reasonably necessary to provide our services, maintain security, resolve disputes, and meet applicable legal obligations.
Retention periods may differ depending on the type of information and the systems involved.
You can request deletion of your Kezavo account and associated personal data by contacting support@getkezavo.com. We may need to verify account ownership before completing a request. Certain information may need to be retained where legally required or otherwise permitted by applicable law.
6. Your Choices and Rights
Depending on applicable law, you may have rights to request access to, correction of, or deletion of your personal information.
You can contact us to exercise these rights or ask questions about how your information is handled.
7. Data Security
We seek to protect information through appropriate technical and organizational safeguards. However, no electronic storage or transmission method can be guaranteed completely secure.
8. International Data Processing
Our service providers may process information in countries or regions other than your own. Such processing is subject to applicable data protection requirements.
9. Children's Privacy
Kezavo is not specifically designed for children. If you believe a child has provided personal information inappropriately, please contact us.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services or applicable requirements. The latest version will be available on this page, with its updated revision date.
11. Contact Us
For privacy questions or data-related requests, contact:
Website: https://getkezavo.com